Welcome to your Giving Account.
Community Services League now uses Givecloud to provide a simpler, more convenient way to view your giving, manage your information, and stay connected with the impact of your generosity.
Current 1916 Club members do not need to take any action. Existing recurring gifts and payment information are already set up.
For Current Monthly Donors
There is nothing you need to do.
If you are a current 1916 Club member, your recurring donation and payment information have already been set up in Givecloud. Your gift will continue automatically on its regular schedule.
A simpler way to stay connected to your giving.
Givecloud is CSL's new online giving and donor account platform. It provides one convenient place to review your available donation history, access receipts, update your information, and manage your giving preferences.
The new portal is designed to make everyday donor tasks easier while continuing to protect your personal and payment information.
You do not need to use the portal for your current monthly gift to continue. It is simply available whenever you would like to review or change something.
More access, more convenience, and more control.
Your new Giving Account brings important giving information and account tools together in one easy-to-use location.
View Your Giving
Review available information about recent and previous donations connected to your donor account.
Access Receipts
Open or download available donation receipts and giving documentation from your account.
Update Your Profile
Keep your mailing address, email address, telephone number, and other account information current.
Manage Payment Details
Update a payment method when a card expires, changes, or needs to be replaced.
Review Recurring Gifts
View information about an active monthly gift and access available recurring-gift management options.
Use One Secure Portal
Manage your donor information through CSL's dedicated online giving environment.
Your Giving Account is ready whenever you need it.
Sign in to review your giving or update your account. Your current recurring donation will continue whether or not you access the portal.
- Use the email address where you receive CSL donation acknowledgments.
- Check your spam or promotions folder for account emails.
- Avoid creating multiple donor accounts with different email addresses.
- Contact CSL if your giving information does not appear as expected.
How can we help?
Here are answers to common questions about your new CSL Giving Account.
What is Givecloud?
Givecloud is CSL's online giving and donor account platform. It provides donors with a convenient place to view available giving information, access receipts, update account details, and manage giving preferences.
Do I need to create a new monthly gift?
No. Current 1916 Club gifts have already been set up in Givecloud. Please do not create another recurring gift unless you intend to make an additional monthly donation.
Do I need to sign in for my recurring gift to continue?
No. Your recurring donation will continue automatically whether or not you access your Giving Account.
Will my current monthly gift amount change?
No. Your current recurring donation amount will continue unless you authorize a change.
Will my normal payment schedule change?
Your recurring gift should continue according to its existing schedule. Contact CSL if you notice an unexpected change.
What email address should I use?
Use the email address where you normally receive CSL donation acknowledgments or giving communications.
Contact the Development Team if you are unsure which email address is connected to your donor record.
What if I cannot access my account?
Use the password-reset or account-access option on the Giving Account. Check your spam or promotions folder if you do not see the account email.
CSL's Development Team can also help confirm the email address associated with your account.
What if I do not see my recurring gift?
Please do not immediately create a new recurring donation. Contact CSL first so we can confirm that you are using the correct donor account and help prevent a duplicate gift.
Can I update an expired payment card?
Yes. Sign in to your Giving Account and open the available payment or recurring-gift section. You may also contact CSL for assistance.
Can I change my monthly donation?
Available recurring-gift tools may allow you to review or request changes through the portal. CSL's Development Team can also help you make an authorized change.
Can CSL still help me manage my giving?
Absolutely. You are never required to manage your account alone. CSL's Development Team remains available to answer questions, help you access your account, or assist with requested changes.
Is my payment information secure?
Givecloud provides a secure online environment for donor and payment information. For your protection, never send complete card or bank details through regular email.
We Are Here to Help
Need help with your account?
CSL's Development Team can help you access your account, update information, review a recurring donation, locate a receipt, or answer questions about Givecloud.