Emergency Assistance | Community Services League
Emergency Assistance

You need help.
We're here.

If you're facing a crisis — a shutoff notice, an eviction threat, or an empty refrigerator — CSL can help you stabilize right now. No one is turned away without a conversation.

⏰ Facing a shutoff or eviction in the next 24–48 hours? Call us immediately: (816) 833-0800

Eligibility guidelines

Most of our emergency programs are income-based and available to residents of Jackson County, Missouri. If you're unsure whether you qualify, reach out — we'll tell you.

Household income at or below 200% of the federal poverty level

Residing in Jackson County, Missouri (some programs extend to Blue Springs)

Facing a verifiable emergency or documented crisis situation

Able to provide basic documentation (see below)

Assistance is available regardless of immigration status for food programs

Limited-English and Spanish-speaking households are welcome — interpreter services available

Not sure if you qualify? Call us at (816) 833-0800 before ruling yourself out. Eligibility varies by program and available funding. Our case managers will help you find options — even if CSL can't help directly, we'll connect you to someone who can.

How to get help

We've made the intake process as simple as possible. Most people complete it in under 30 minutes.

1

Apply online or call

Submit our online form or call (816) 833-0800 during business hours. For urgent situations — shutoffs happening today, evictions tomorrow — always call first.

2

Speak with a case manager

A CSL case manager will review your situation and determine which programs you're eligible for. They may ask for documents — see the list below so you're prepared.

3

Provide documentation

We'll tell you exactly what we need. In many cases, photos on your phone of key documents are enough to get started.

4

Receive assistance

When approved, payments are made directly to landlords, utility companies, or vendors — never cash — as quickly as the same day in urgent cases.

Documents to have ready

Gathering these ahead of time will speed up your intake. Don't delay reaching out if you don't have everything — we can work with you.

Photo ID for all adult household members
Proof of address (lease, utility bill, or mail)
Social Security cards or numbers for household
Proof of income (pay stubs, benefits letters, award letters)
The crisis document (shutoff notice, eviction notice, etc.)
Landlord or utility company contact information
Birth certificates for any children in the household
Any denial letters from other assistance agencies

Let's find out how we can help you

Apply online in minutes, or call to speak with a case manager directly. We're available Monday through Friday, 8:00 a.m. to 5:00 p.m.